Privacy Policy

Our Commitment to Your Privacy

At Social Arc, protecting your privacy is fundamental to how we operate. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our website and services. We believe in transparency and want you to understand exactly what happens with your information.

By using our website, you agree to the collection and use of information as described in this policy. If you have questions or concerns about our privacy practices, we encourage you to reach out to us at any time.

Information We Collect

Information You Provide to Us

When you interact with our website, you may choose to provide us with certain information:

Contact Information: Name, email address, and any other details you share through our contact forms
Communication Records: Messages and inquiries you send to us, including the content of your communications
Project Information: Details about your arcade games and social feature requirements when discussing potential services

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

Device and Browser Information: Type of device, operating system, browser type and version
Usage Data: Pages visited, time spent on pages, links clicked, and navigation paths
IP Address: Your internet protocol address for security and analytics purposes
Cookies and Similar Technologies: Data collected through cookies as described in our Cookie Policy

Analytics Information

We use analytics tools to understand how visitors interact with our website. This helps us improve our content and user experience. The analytics data we collect includes page views, bounce rates, traffic sources, and user behavior patterns. This information is aggregated and does not personally identify you.

How We Use Your Information

We use the information we collect for several legitimate purposes:

Service Delivery: To respond to your inquiries, provide information about our services, and discuss potential development projects
Website Improvement: To analyze how visitors use our website and improve its functionality, content, and user experience
Communication: To send you responses to your inquiries and provide updates relevant to your interests
Security: To protect our website, detect fraud, and ensure the safety of our users
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Marketing: With your consent, to send you information about our services that may interest you

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you provide explicit consent for specific processing activities
Contractual Necessity: When processing is necessary to fulfill our obligations in providing services to you
Legitimate Interests: When we have a legitimate business interest that doesn't override your rights
Legal Obligations: When we must process data to comply with legal requirements

How We Share Your Information

We respect your privacy and limit data sharing to the following circumstances:

Service Providers: We may share information with trusted third-party service providers who help us operate our website and deliver services, such as hosting providers, analytics services, and email platforms. These providers are contractually obligated to protect your data.
Legal Requirements: We may disclose information when required by law, court order, or government request, or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
With Your Consent: We may share information for any other purpose with your explicit consent.

We do not sell your personal information to third parties.

How We Protect Your Information

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information:

Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our servers
Access Controls: Limited access to personal information, restricted to authorized personnel only
Secure Storage: Data is stored on secure servers with appropriate safeguards
Regular Monitoring: We monitor our systems for potential vulnerabilities and security threats
Incident Response: We have procedures in place to respond to data breaches promptly

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to maintain the highest standards of protection.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

Contact Information: Retained for the duration of our business relationship and for a reasonable period afterward
Communication Records: Kept for as long as needed to address your inquiries and maintain records of our interactions
Analytics Data: Typically retained for a limited period, often anonymized or aggregated
Legal Requirements: Some data may be retained longer to comply with legal obligations

When your data is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

You have several rights regarding your personal information:

Right to Access: You can request a copy of the personal information we hold about you
Right to Rectification: You can ask us to correct inaccurate or incomplete information
Right to Erasure: You can request deletion of your personal information under certain circumstances
Right to Restriction: You can ask us to restrict processing of your information in certain situations
Right to Data Portability: You can request your data in a structured, commonly used format
Right to Object: You can object to processing based on legitimate interests or for marketing purposes
Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the information provided at the end of this policy.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features.
Disable cookies through your browser settings (see our Cookie Policy for more details).
Contact us directly to request the deletion of any previously shared personal data.

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Children's Privacy

Our website is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.