Terms of Service
Last Updated: November 10, 2025
Agreement to Terms
Welcome to Social Arc. By accessing or using our website and services, you agree to be bound by these Terms of Service. These terms establish a legal agreement between you and Social Arc regarding your use of our website, services, and any related content.
Please read these terms carefully before using our website. If you do not agree with any part of these terms, you should not access or use our services. Your continued use of our website constitutes acceptance of these terms and any future modifications.
Acceptable Use of Our Services
Permitted Uses
You may use our website and services for the following purposes:
- Accessing information about our social feature development services
- Contacting us to inquire about potential projects or services
- Reading educational content and resources we provide
- Browsing our portfolio and case studies
- Any other lawful purpose consistent with the nature of our business
Prohibited Activities
You agree not to engage in any of the following activities:
- Using our services for any illegal or unauthorized purpose
- Attempting to gain unauthorized access to our systems or networks
- Distributing malware, viruses, or other harmful code
- Scraping, harvesting, or collecting user information without permission
- Interfering with the proper functioning of our website
- Impersonating any person or entity or misrepresenting your affiliation
- Harassing, threatening, or abusing our staff or other users
- Posting false, misleading, or defamatory content
- Violating any applicable laws or regulations
Access to Our Services
Account Requirements
Currently, our website does not require account creation for general browsing. However, if we introduce account features in the future, you will be responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Age Requirements
Our services are intended for adults who are at least 18 years old. By using our website, you represent that you are at least 18 years of age and have the legal capacity to enter into these terms. If you are under 18, you may only use our services with the involvement of a parent or guardian.
Geographic Restrictions
Our services are accessible worldwide, but certain features or content may be restricted in some jurisdictions based on local laws and regulations. You are responsible for ensuring your use of our services complies with applicable local laws.
Service Availability and Modifications
Uptime and Maintenance
We strive to keep our website accessible and functioning properly. However, we do not guarantee uninterrupted access to our services. Our website may be temporarily unavailable due to:
- Scheduled maintenance and updates
- Technical issues or server problems
- Emergency repairs or security measures
- Circumstances beyond our reasonable control
We will make reasonable efforts to notify users of planned maintenance when possible.
Changes to Services
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We may add new features, remove existing features, or change how features work. While we aim to provide advance notice of significant changes, we are not obligated to do so. Your continued use of our services after any changes indicates your acceptance of those changes.
Intellectual Property Rights
Our Content
All content on our website, including but not limited to text, graphics, logos, images, software, and design elements, is owned by Social Arc or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may view and download content from our website for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from our website without our express written permission.
Your Content
When you submit content to us through contact forms or other means, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content solely for the purposes of:
- Responding to your inquiries
- Providing the services you requested
- Improving our services
- Complying with legal obligations
You retain all ownership rights to your content. You represent that you have the right to grant this license and that your content does not violate any third-party rights.
Trademarks
"Social Arc" and our logo are trademarks of Social Arc. You may not use our trademarks without our prior written consent. All other trademarks mentioned on our website are the property of their respective owners.
Your Responsibilities
By using our services, you agree to:
- Provide accurate and truthful information in any communications with us
- Comply with all applicable laws and regulations when using our services
- Respect the intellectual property rights of Social Arc and third parties
- Not attempt to interfere with the security or integrity of our systems
- Indemnify and hold harmless Social Arc from any claims arising from your use of our services
Third-Party Services and Links
Our website may contain links to third-party websites or integrate with third-party services. These links are provided for your convenience and do not signify our endorsement of these external sites or services.
We are not responsible for the content, privacy practices, or terms of service of any third-party websites or services. Your interactions with third-party websites are governed by their own terms and policies. We encourage you to review the terms and privacy policies of any third-party sites you visit.
Service Engagement and Pricing
Information about our services and pricing displayed on our website is for informational purposes. Actual service terms, pricing, and deliverables will be established through individual agreements and contracts negotiated with each client.
We reserve the right to modify our pricing and service offerings at any time. Pricing changes will not affect services already under contract unless mutually agreed upon by both parties.
Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Social Arc disclaims all warranties, express or implied, including but not limited to:
- Warranties of merchantability or fitness for a particular purpose
- Warranties that our services will be uninterrupted, error-free, or secure
- Warranties regarding the accuracy, reliability, or completeness of content
- Warranties that defects will be corrected
We make no guarantees about the results you may achieve by using our services. Your use of our website is at your own risk.
Limitation of Liability
To the maximum extent permitted by applicable law, Social Arc shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your use of or inability to use our services
- Any unauthorized access to or use of our servers or personal information
- Any interruption or cessation of our services
- Any bugs, viruses, or harmful code transmitted through our services
- Any errors or omissions in content
- Any conduct or content of third parties on our website
Our total liability for any claims arising from your use of our services shall not exceed the amount you paid to us, if any, during the twelve months preceding the claim.
Indemnification
You agree to defend, indemnify, and hold harmless Social Arc, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, and expenses arising from your use of our services, your violation of these Terms of Service, or your violation of any third-party rights.
Termination
We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to:
- Violation of these Terms of Service
- Fraudulent or illegal activity
- Abuse of our services or staff
- Any other conduct we deem harmful to our business or users
Upon termination, your right to use our services will immediately cease. All provisions of these terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
Governing Law and Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Any disputes arising from these terms or your use of our services shall be resolved in the state or federal courts located in San Francisco County, California. You consent to the personal jurisdiction of these courts and waive any objection to venue in these courts.
Dispute Resolution
Before filing any formal legal action, we encourage you to contact us to seek a resolution. Many disputes can be resolved informally through good faith communication.
If a dispute cannot be resolved informally, you agree to first attempt to resolve the dispute through mediation before pursuing litigation. The mediation shall take place in San Francisco, California, unless both parties agree to a different location.
Changes to These Terms
We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may provide additional notice such as a prominent announcement on our website.
Your continued use of our services after any changes indicates your acceptance of the modified terms. If you do not agree with the changes, you should stop using our services.
Severability
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed from these terms. The remaining provisions shall continue in full force and effect.
Entire Agreement
These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Social Arc regarding your use of our website and services. These terms supersede any prior agreements or understandings.
Questions About These Terms?
If you have questions or concerns about these Terms of Service, please contact us. We're here to help clarify anything that may be unclear.
Contact Us